The success of any business is based on a primary condition, efficiency and performance .
From a macro point of view, economic activity is based on trust between individuals in organizations. This remains a determining factor in collective performance at work .
Nowadays, diplomas and certifications no longer have any value next to soft skills . It is important to have, not only the hard skills, the know-how, but also an inter-relational intelligence, the interpersonal skills.
A subtle mix between know-how and interpersonal skills is a key success factor for any individual, able to climb the ladder in the professional world.
The purpose of this topic is to help you ask yourself the right questions for your professional development .
Relations between individuals within the framework of an organization are certainly the most complex to manage.
In fact, relationships touch on the human dimension, both professionally and psychologically.
Hard skills, and soft skills , these "fashionable" words, continue to abound in the professional and social sphere. What are the most important , on which should we work to gain in productivity ?
“No stone can be polished without friction, no man can perfect his experience without trial.”, Famous quote from Confucius who is the first educator and philosopher of China.
All technical or personal skills are acquired during the event. Being aware of it and developing it are the two conditions necessary to gain in effectiveness, efficiency and performance.
It is now essential to:
Successful time management
There is no doubt that time management is a determining factor for the success of any individual.
This is the skill we show the most aversion to, either through unwillingness or because of procrastination.
“A lot of the stress people feel doesn't come from having too much to do. This is because they don't finish what they started ”quoted David Allen in his book,“ GTD Method ”.
Efficiency and productivity in time management comes naturally when you learn to plan your tasks , delegate and procrastinate less .
Learn team management
Team management, often inseparable from leadership, is a key skill in project management.
In order to effectively manage the activities of your teams as a project manager, you should first of all understand the needs of your collaborators, motivate your team , throughout the project, train them, evaluate them , but also manage their conflicts. .
According to Jean-Claude Grunler , specialist in interpersonal relations and co-founder of the firm "Human Capital Development" “we have entered a third dimension of management; a dimension which emphasizes the ability to communicate in order to mobilize energies and skills ”.
Master internal communication techniques
There are many internal communication techniques. They all contribute to the achievement of a single objective, the development and performance of the company .
Knowing how to communicate means knowing how to negotiate with stakeholders, organize effective meetings , speak in public , and lead his team towards efficiency and performance.
Indeed, each of our interlocutors has a professional identity specific to him, which corresponds to his social and professional role within the company.
This identity is conditioned by the culture of communication . This includes, among other things, active listening, negotiation, and humor.
It is therefore essential to put in place a strategy that implements a set of internal communication techniques in order to maximize the chances of achieving your goals.
Free yourself from problem solving
When you undertake to exchange with the stakeholders of your projects, it is essential to be able to decode the signals exchanged through your communication .
Silence, withdrawal into oneself, or an aggressive reaction to an individual's words, are alarming signs that will call on your conflict prevention and management skills .
Once problems are triggered, how to react to the different situations: to adapt to them, to dodge, to respond, or to remedy them intelligently?
Different tools are dedicated to these issues, brainstorming , the Ishikawa diagram , the decision matrix, or the 8D method, are examples of backup tools to have.
Conclusion
In short, the efficiency and performance of an organization intrinsically depend on the ability of employees to implement a deliberate preventive strategy.
Competition, or a change in the external or internal context of a company, obliges us to develop technical and human skills to adapt to it properly.
Poor management of material resources - idleness and waste - and human resources is undoubtedly the number 1 enemy of the efficiency and performance of any business.